Mangomind FAQ

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What is Mangomind and what is a Mangomind Drive?

Mangomind is the best way to share files securely over the Internet among Windows users. It is a subscription-based service that provides Mangomind drives that you use just like local disk drives. When you place files on your Mangomind drive, the files are saved automatically and securely to our ultra-reliable, Internet-based servers where they are instantly available to anyone you invite to access the drive, anywhere in the world. In addition, Mangomind provides secure messaging to let you communicate without the privacy problems inherent in email.

Who uses Mangomind drives?

People in consulting, healthcare, insurance, and many other fields who need to share files easily, reliably, and securely across distributed work groups or between companies use Mangomind drives effectively every day. Mangomind provides a virtual office for distributed work groups, remote file access for mobile employees, and secure, off-site backup for anyone who needs it. Mangomind lets them focus on their work by eliminating the complexity of sharing files over the Internet without the security or reliability risks of email or other solutions.

What makes Mangomind the best Internet file service for Windows users?

Mangomind is the easiest Internet file service because you already know how to use it - just like your local drive. With Mangomind, there is no need to manually upload and download files - we do it for you automatically. Also, with Mangomind, there is no need to learn new applications - your Windows applications work with files on Mangomind just like they do with files on your PC.

Mangomind is the most secure Internet file service because your files are encrypted before they leave your computer and are never decrypted until they return to your PC or one of your colleague's PCs. With Mangomind, you can be confident that only your colleagues access your files because, with our security architecture, your files are never decrypted on our servers.

Mangomind is the most reliable Internet file service because files are shared through our centralized servers that offer a 99.97% availability guarantee plus you can access files when you are not connected to the Internet. Unlike pure peer-to-peer file sharing systems, you can access shared files even if your peers' computers are turned off.

How do I share files using a Mangomind drive?

Simply save the files on a Mangomind drive and Mangomind automatically saves them on our secure Internet-based servers making them immediately available to your colleagues. Use files on your Mangomind drive the same way you use files on your PC - double-click files to open them, drag and drop files to move and copy them, or open and save files directly from Windows applications. With Mangomind, there is no need to manually upload and download files.

How many people can I let access my Mangomind drive?

You can invite as many people as you want. When you purchase Mangomind, you select how many people you want to let access your drive and how much storage (MB) you want your drive to have. You can upgrade your subscription to enable any number of people to access your drive.

Can I access the same Mangomind drive from multiple PC's?

Yes. Mangomind lets you create a Portable Identity File for each Mangomind drive. With this file, you can access the corresponding Mangomind drive from any computer that has the Mangomind software installed.

Can I access more than one Mangomind drive from a single computer?

Yes. From a single computer you can access as many Mangomind drives as you are invited to join.

Can I access my Mangomind drive when I'm not connected to the Internet?

Yes. When you are not connected to the Internet, you can switch your Mangomind drive to work "off-line" and then create new files or modify, delete, or rename "cached" copies of files. Changes you make are automatically synchronized with the Mangomind server when you go back on-line and reconnect to the Internet.

Can I set access privileges on the files or folders on my Mangomind drive?

Yes. Mangomind drives use virtually the same access privileges and permissions user interface as Windows NT and Windows 2000. You can set access privileges on folders and individual files in the form of Full, List, Add, Read, Change, and None.

Can I access a Mangomind drive if I access the Internet through a firewall?

Yes. The Mangomind software automatically attempts a variety of ways to connect to our servers, including ways that work with a wide variety of firewall settings. In addition, Mangomind also lets you customize its configuration to work at sites with unusual firewall settings.

How is Mangomind better than a VPN?

VPNs allow Internet users to access your internal network, creating a potential security hole if your VPN gateway is not configured correctly. As workgroups become more dynamic and include people from other companies, it becomes very expensive to keep your VPN and your internal network configured to ensure that only the right people can access to only the right things. In addition, unless you have an elaborate intrusion detection system, it can be difficult to know whether the VPN is configured properly until after serious security breach has occurred.

With Mangomind, you can easily and securely exchange files and messages with people outside your firewall without having to give them VPN access to your internal network. Mangomind makes it easier for you to keep your network really private, rather than just virtually private.

What are the minimum system requirements for Mangomind?

  • Windows 95, 98, ME, NT, 2000, XP, Vista, and Server 2003
  • 32MB of RAM in addition to the amount of memory required by your operating system and other applications
  • 100MB disk space recommended for caching files from your Mangomind drive
  • A web browser
  • Access to electronic mail

How much does Mangomind cost and how do I get started using it?

Check out our pricing, give us a call, and you'll be using Mangomind in minutes!

Is there a limit to the amount of files I can store on an individual Mangomind drive?

You can store thousands of files on Mangomind drive. For optimal performance, we do not recommend that you store more than 90,000 total files per Mangomind drive.

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