Mangomind Glossary

Mangomind Terminology

Account Manager

Account Managers are employees who work for a company that purchases Mangomind resources. These people have the authority to purchase Mangomind resources. They can then create managers who administer resources on the Mangomind Administrative web site, and assign specific roles to them as needed. Each company purchasing Mangomind resources should have at least two Account Managers.

Authentication

Authentication is the process of identifying a person who is trying to access something (in this case, a Mangomind drive). This step, so critical to ensuring secure access to data, is performed automatically each time you connect to a Mangomind drive. The host site uniquely identifies you based on your Mangomind username and the identifying Mangomind information stored on your computer.

Backup

All files on Mangomind drives are regularly backed up onto tape at the host site for data protection purposes. If there is a problem on a user’s computer or an accidental file deletion, information can be restored to the Mangomind drive from the backup copy for a fee.

Cache

When a file is cached (pronounced cashed), it is stored locally on your system. When you open files on the Mangomind server, they are stored in a cache on your system. When you are working online (connected to the Mangomind server), cached files speed your work along. When you are working offline (disconnected from the Mangomind server), cached files allow you to continue your work, and your changes are transferred to the Mangomind server when you work online again.

Client Software

You must download and install the Mangomind client software from the Mangosoft web site before you can join and use a Mangomind drive for the first time. Note that the client software only enables you to join and work with Mangomind drives, and provides no features by itself. You need not re-install this software every time you join a Mangomind drive. You will be informed if you ever need to update your Mangomind client software, and provided with a simple way to download and install it.

Conflict

A conflict occurs when you modify an item while working offline, and another person makes changes to that same item while working online. When you reconnect, the Mangomind software is made aware that there are two different sets of changes. In order to ensure your work is not lost, the item with your changes is placed in your Conflict Bin. This saves your changes, and allows you to reconcile them with the other changes that occurred while you were working offline.

Conflict Bin

Every Mangomind drive user has their own Conflict Bin folder, visible only to them on the Mangomind drive. Files or folders said to be in conflict are placed there. This required system folder is created automatically when you join a Mangomind drive. You can view this folder through Windows Explorer, File Manager, or a DOS window.

Connected

You are connected to a Mangomind drive when you are working online, and are connected directly to the Mangomind server. When you save and close modified files on a Mangomind drive while working online, your changes can be seen by other Mangomind drive users who are also connected to the server.

Desktop Toolbar

You will notice that once you install the Mangomind software and join a drive, a vertical bar appears at the right of your screen. This is the Mangomind desktop toolbar. A button appears on the toolbar for each drive you have joined. The bar can be moved, docked, displayed, or hidden, according to your preference.

Disconnected

When working offline you are, by definition, disconnected from the Mangomind server. When you work offline, your changes are not transferred to the Mangomind server until you reconnect to the server by choosing to work online again at a later time. Also, if you are working online and your network connection is affected by a problem, you may be disconnected from the Mangomind server. In this case, since you are working online, your system will make every effort to reconnect to the Mangomind server as soon as possible. Note that you cannot access Mangomind files while working online and disconnected. To continue working, you must either be reconnected, or choose to work offline.

Drive Administrator

A Drive Administrator is a Mangomind drive user that has special privileges. When a Mangomind drive is created, the first person to join the drive becomes a Drive Administrator for the drive. Drive Administrators can invite people to join a drive so they can become users of the drive. Drive Administrators can access all files on a Mangomind drive, and manage users and groups of users on the drive.

Drive Button

When you look at the Mangomind desktop toolbar, you will notice a button for each drive you have joined. You can view drive contents by clicking a drive button. If you want to access drive functions, right-click a drive button and choose from the pop-up menu. Each drive button lists the Mangomind drive’s label, the mapped drive letter, and provide information about drive’s current status and activity.

Encryption

Encryption is the scrambling of information so that only the person who has the key, or password, can decrypt it and read it. When information is encrypted, you can store it anywhere, secure in the knowledge that only someone with the proper key can decrypt the information and read it. For security, Mangomind drive data is stored in encrypted form on the Mangomind servers. When using a Mangomind drive, data is not stored in encrypted form on a Mangomind user's computer. This helps ensure rapid access when working with local data. Mangomind files are encrypted just prior to transmission to the Mangomind Server, and the data remains encrypted throughout transmission and storage on the server.

Invite

A Mangomind Drive Administrator must invite people to join a drive before they can become drive users. The invitation to join a Mangomind drive takes the form of an electronic mail message which contains a link with all of the required information.

Join

To join a Mangomind drive means to become a user of that Mangomind drive. When you respond to an email invitation to join a drive, you launch the Join wizard by clicking a link in the email. Once you complete the wizard, you are now a user of the drive, and can access the files on it.
You can also use a Portable Identify file to join a drive that you have used in the past. You can join the same drive from a second or even a third computer in this manner.

Lost and Found Folder

At some point, you might find a new folder has appeared on an existing Mangomind drive. This folder, visible to every drive user, is labeled the Lost+Found folder. When the Mangomind scanning disk repair tool runs on the Mangomind server, on rare occasions it may find files or folders that have been somehow orphaned, items whose parent directory the tool cannot locate. These files are placed in the Mangomind Lost+Found folder for that drive.

Mangomind Drive

A Mangomind drive is an Internet disk drive you can share with other computer users. A Mangomind drive is made up of file storage space located on a remote server called a Mangomind server. This server is available to you and other people you invite to use a Mangomind drive, and can be accessed from anywhere through the Internet.

Mangomind Service

The Mangomind Service is the service provided by the Mangomind host site. This service enables people to lease resources that allow them to create and access Mangomind drives. When a company leases the Mangomind service they acquire drive space and drive invitations, which they then distribute and manage within their company.

Notice Board

The Mangomind Notice Board utility serves two important functions. First, the Mangomind server communicates any important update information or service alerts to all users belonging to one or more drives, in the form of Mangomind System Notices.
Second, this utility allows Mangomind drive users to post notice messages to each other when they have created or modified files or folders within their Mangomind drive.

Permissions

Permissions are used to set security (access levels) for users and groups of users on a Mangomind drive, restricting or permitting access to specific files and folders. Mangomind permission settings and protections work the same way Windows NT permissions do.

Pinning Files and Folders

Pinning files and folders on your Mangomind drive ensures that you have the most up-to-date version available to you locally while offline. When you are working online with your Mangomind drives, the Mangomind software caches the most recent version of the selected files and makes them available for later offline use.

Portable Identity File

Your Portable Identity file contains all of the information a Mangomind drive requires to uniquely identify you. It lets you rejoin a drive should a computer failure damage the credentials stored on your system. It can also be used to join a Mangomind drive from a different computer on which the Mangomind client software is installed. Note that if you belong to multiple Mangomind drives, you should create a Portable Identity file for each one. You should store a copy of each of your Portable Identity files on a floppy disk. Your Portable Identity file is saved as a computer file with the file extension .mdkf.

Reconnect

If you are working offline, you will need to reconnect to the server by choosing to work online before any changes you have made to Mangomind files can be transferred to the server.

Recovery Bin

A Recovery Bin is created automatically when you request that one or more Mangomind drive files or folders be restored for you from tape backup at the Mangomind host site. When the restoration process has been completed at the host site, the items will be placed in your Recovery Bin.

Remove a Drive

For a Drive Administrator, you can remove your own access to a drive, or you can remove the drive to disable access to it. When you remove a drive from the server, it is marked as disabled and drive users can no longer use it. Note that only a Resource Manager can delete a drive permanently from a server.

For a regular user, removing a Mangomind drive means to remove access to that drive from your computer system. You may want to remove a drive if it is no longer useful to you, or it pertains to responsibilities you have completed or handed off to others. You may maintain your access to a particular drive only if you keep your user ID on the drive, and save a Portable Identity File. This Portable Identity file will allow you to access the drive from a different computer.

If you are a local system administrator of the computer, especially on Windows 95, 98 and Millennium systems, you have additional drive removal options. You may remove the drive from the system, and thereby remove access for all other users on this computer. Or you may remove your user ID, which does not affect other users.

Resource Manager

A Resource Manager is an employee of a company that has purchased Mangomind resources. Resource Managers have the authority to create and delete drives, request restoration of files, and monitor use of the disk space and licenses allocated to them by Service Managers.

Restore

If a Mangomind drive file or folder has been accidentally deleted or corrupted, you can request that the file or folder be restored for a fee. When a file is restored, a Mangomind Service Administrator at the Mangomind host site gets a copy of that file from a recent backup, and restores it. Restored files you request are placed in your Recovery Bin. Note that, as with all Mangomind files, the files are backed up and restored in encrypted form on the server, and only decrypted for your access on your own computer.

Server

A large, clustered, Internet-accessible computer located at the Mangomind host site where servers store the data for Mangomind drives.

Server Administrator

The Mangosoft employee responsible for managing one or more Mangomind server machines and performing restore operations at the host site.

Service Manager

A Service Manager is an employee of a company that has purchased Mangomind resources. Service Managers have the authority to manage all aspects of Mangomind (drive space and drive invitations), and allocate resources to Resource Managers as needed.

Unpinning Files and Folders

You may choose to unpin any previously pinned files and folders on your Mangomind drive. When a file or folder is unpinned, Mangomind no longer needs to ensure that the most recent version is on your system, which frees up additional drive space. Instead of the most recent version of the information being kept locally, it will be on the Mangomind server.

User

Once you join a Mangomind drive, you are considered a user of that Mangomind drive. Users can access and modify the contents of a Mangomind drive, sharing its resources collaboratively.

Working Offline

When you are working offline, you are disconnected from the Mangomind server, and your system makes no attempts to reconnect to it. You might want to work offline while traveling, or if you access the Internet through a modem and do not want your system to dial out at this time. When you are working offline, you can only access Mangomind files that have been previously stored (cached) on your system. Any changes you make while working offline are transmitted to the Mangomind server when you choose to work online and are able to reconnect to the server.

Working Online

When you are working online, your system makes every attempt to remain connected to the Mangomind server. When you are connected to the Mangomind server, you have access to files on the server, and all modifications you make to Mangomind files are instantly made available to other users when you save them to the drive. If you become disconnected when working online, you can either wait until you can reconnect to complete your work, or you can choose to work offline, and work with locally cached files.